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Did anyone get their gold bars that was promised on Oct 17. I still haven’t received mine 😩
I didn’t either😤
I play on an iPad and your link to support team has only 2 options - Facebook or mobile, hence I’m unable to report there
I’m an iPad user for Candy crush
Sweet Moderators @PummyRaj @kiara_wael I do not wish to depreciate your advice but so that you know:
For exactly the same reason (absence of gold bars reward in Pot of Gold), twice, I went through the process of contacting King Player Support team. I never got a reply from them, even after explaining the issue in various mails, except for automated messages that sent me back to the Community Help Center or my fellow players. Needless to say, no compensation whatsoever. I made sure to keep very polite and kind in my words, to that is not an issue in their not responding at all.
Through various threads I found out that this lack of reaction from the support team is mentionned by quite a few people.
Hi and Welcome to our Community
Thank you for the feedback. If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
The screen shots are from all stats features and there are no rewards given from those.
Hello @Queen373🤗 Hearty Welcome back to our sweet King Community!
I am sorry to hear that you did not receive your Gold Bars from "Pot of Gold" event!!
For missing rewards, you will have to contact the King Player Support team and report the issue.
If you are playing on Facebook - Browser version, please use this link --> https://soporto.king.com/contact
If you are using a mobile device, you can send your complaint directly from your game➡️ Pink Cog Wheel --> ? icon --> Click on "Events" --> select suitable option and send your complaint.
If you need further assistance, please post back by simply typing in the blank box given below to my comment🍫🍫
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Hi, I finished 23 tickets of the Yetis Draw out of 25 , still have 2 only to reach the big prize. But all tickets disspaeared on the board game and not appearing near the level number anymore. Where did they go ?
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
