Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I'm having the same problem! Thought it was my computer. I even deleted the game, reinstalled it, and restored my computer. Didn't work! My wife's CC is working fine!I don't have the answer BUT I am having the exact same issue with the screen flashing and not moving on. I have lost all lives given as gifts as the messages are be deleted.
Thanks everyone for highlighting this for us on King Care. We are currently looking into this and we hope to have our sweet Candies working again as quickly as possible. Sorry these things can take a little time but the more information that we can collect the better.
Please could you let me know the following information?
What operating system and version are you using? E.g. Windows 8
What browser are you using?
What graphic card are you using? http://www.wikihow.com/Find-Out-What-Graphics-Card-You-Have-
What level are you on now?
Thank you so much for taking the time to answer these questions, all information that you can give us will help us to solve the problem as quickly as possible.
We hope to have things running smoothly again in no time. :-)
Have a lovely weekend!