Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Cleared level but it does not move to 3790
I had the same problem,
Link your account to Facebook and go play that level on a PC or laptop using Facebook gaming navigator.
I am having the exact same issue here, have tried to compete this level over and over and over again. Also tried emailing tech about the issue but they have not been much help.
Hi! I am having this problem as well! I am attaching screenshots of what is happening! After I win the level, the pink candy just keeps spinning and doesn’t stop. Thank you so much :)
Hi and welcome to the King Community
Level 3789 has been reported, Thank you
I’ve the same problem. Does someone have any idea what to do?
Hello @lolliepop346🤗 Hearty Welcome to our sweet King Community!
I just sent a heads-up to our Candy Community In-charge!
But, to report about your game, I need to know which device you are using and which version of the App you have right now.
Please reply back by typing in the blank box given below to my comment🍫🍫
I am having this same issue and I’m so sad about it! Has anyone been able to fix it?
Thanks a lot for the screenshot and explanation @qkazoo👍️
Can you please tell me which device you are using? And, if you are on a mobile device, which version do you have right now?
With those details, I will be able to report to our Community In-charge!
I am also stuck on the same level (3789). The game completes but no matter how long I wait it will not move. Nothing functions. I have to hard restart the game (it won't do anything else; it's just frozen). After restarting, the problem happens all over again.
I have also hard restarted my iPhone twice, but that also doesn't fix it.
Here are 2 screenshots--of the start of the game showing my boosters
, and when it finishes and freezes.
qkazoo
Hello @ctbsz🤗 Hearty Welcome to our sweet King Community!
I am sorry to know that you are stuck on level 3789 and you are not able to move ahead even after winning the level!! Let me see if we have more complaints about this level!!
Please see if the tips from ➡️This Link⬅️ will help you!!
In the mean time, do you have screenshots to show that you have finished the level and won it? If so, can you please post one of the screenshots?
To reply back, simply type in the blank box given below to my comment. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the open comment box.
Hope to talk to you soon🍫🍫
New here? Sign in or create an account to join the fun.
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…