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I completed 5 levels this morning but my progress for this week is stuck at 9 levels completed when it should say 13?
Thanks for getting back to us 😀
We have passed on your feedback but they have advise to wait until the next week's race starts and see if the issue persists as they believe it's a glitch that should should get solved on it's own.
You mentioned that Player Support has been able to assist in the past. They have more resources that we have here in the community and are better equipped to help out so if the issue persists, I would reach out to them via the game app so they can have a closer look.
Hope this helps!
Good Morning and Thank you for the update @pkal🤗
I will inform QueenB and ask what else needs to be done to fix this glitch.
Please bear with me if I don't respond to you quickly! I am having difficulties to post my replies due to glitches to the Community system🤦♀️
Hi the game still has not updated but thank you for your comment
Hi sorry my reply was misleading I did start at zero on Monday morning and when I played later that day 1 saw 8 levels completed. That did not change when I subsequently won more levels. I have been playing for years so am aware that the week starts from zero on Mondays. Usually the King team can look at the play history and correct any errors. I am hoping they can look into this too. Thanks again
I imagine what has happened is that you saw the display of the end of last week's Weekly Contest and thought you had won 8 levels.
Monday's Weekly Contest starts at zero not 8.
Hello @pkal🤗 Hearty Welcome to our sweet King Community!
The pop-up that QueenB addressed was this one (the 2nd screenshot you shared above)
Sometimes, it takes a while for the pop-up to update due to various glitches!! May be that's what happening in your game too!!
Please give it a couple of days and see if you see any improvement. If you didn't, please come back and let us know!
Thank you for joining our Community and have a great rest of the day🍫🍫
Hi Queen B thank you but not sure what you mean by pop up? It is the weekly contest passed levels that aren't updating so where I should have completed 13 this week it is still showing as 9 levels. I started at 8 and then won 5 in a day on Monday
Hi there and welcome to the community 😃
I would not worry much about the pop up as long as long as you're weekly contest levels passed is correct. Sometimes, the pop up takes time to updated so that might be the reason it had not picked up all winning levels.
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Why can we only use 20 lives a day? I think it should be unlimited or at least 50.
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level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
