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How to buy extra moves
Answers
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Hello @za69ndy73🤗 A Warm Welcome to our sweet King Community!
I am sorry to know that you are not able to make any purchases from your game!! Thank you for the screenshot!!
Are you playing on a mobile device or on a computer?
Please reply back by typing in the blank box given below to my comment🍫🍫
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Thank you for coming back to me, i am using a Samsung A11 cellphone
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Hello Andy @za69ndy73🤗
I apologize for my delayed reply! I was having trouble posting my reply for a while!!
Since you are using an Android cellphone, I am assuming that you have internet connection through Wi-Fi!
Can you please disconnect the Wi-Fi and connect to the Mobile Data and see if that works to make purchases in the App Store?
One you try that, please post back and let me know🍫🍫
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Morning!
I am using mobile data right now, but still it doesn't connect. I even tried switching from eswatini mobile data to MTN data but there's no difference my dear
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This is the outcome right now
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Hello dear @za69ndy73🤗
Thank you very much for trying another option!
I will report to our Community In-charge and find out what else you can do for the Candy Store to work.
Please bear with us🙏
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Thank you PummyRaj!
Will patiently wait dear
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Morning community!
Is it possible that the problem with contacting support for buying extra moves may be solved one day or I should just forget about buying them anymore?
Its now stressing me because I am being overtaken by my competitors
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Hello dear @za69ndy73🤗 Good Morning!
So sorry! I did not get a chance to get back to you yesterday!!
As I promised above, I have asked our Community In-charge and she told me to suggest you to try the steps in HERE.
If this also does not work, only remedy that is left out is to reinstall your game!! But, please be aware that when we delete the game App, all our stored boosters and lives will be deleted as well!!
So, please go ahead with the reinstalling step only if you do not have any (or much) saved boosters!! Please post back and let me know if I can assist you with anything else!
Hope everything goes well and you will be able to use the store again🤞
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