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Hello,
I haven't been able to log into the game for 4 days, through my Chrome browser. It works through Firefox, but I lost all of my bonuses when I logged in there.
Hi Jennifer @Jennifer_Bluhm🙋♀️ Thank you for checking everything from your side! As of Friday, we do not have any updates regarding the issue fix!!
There are few more players who are experiencing this issue too! Our Community In-charge has advised them to play the App version!
Do you have Windows 10/11 on your computer? If so, can you download the App version of the game through Microsoft Store? Comparatively, there will be less glitches on the App version than on Facebook browser!!
Hi! I've installed a few random Chrome updates, and I also update my computer and its software as needed. Nothing has fixed it. It's been 3 weeks.
Hello Jennifer @Jennifer_Bluhm🤗 Hearty Welcome to our sweet King Community!
Are your browsers updated? I am not familiar with the Computer software!! Is the operating system all up to date? Did you try to clear the cookies, browsing history, etc., and see if the game works on Chrome?
Please post back and let me know how it goes. In the mean time, I will find out what else you can do for your game to work🤔
Just wondering... does your computer has Windows 10/11? If so, you can try to download the game through Microsoft Store!
Please fix the game through FB and the chrome browser. It's been 2 weeks! I've updated chrome a few times since this all started, but it's still not working. Jelly is working fine, but Soda has been intermittent.
Hi and welcome to the King Community
This issues has been reported to the game team , Unfortunately we're not able to handle missing booster through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
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I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
where’s my 30 gold bars after passing to level 6200 I fill cheated
This is happening a lot. Anyone else?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
