Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
⛔ Episode/Weekly Race Gold Bars only partially received or not at all
Answers
-
I completed today by winning the Race of Episodes where I hold the record of 129 races won (from level 9141 to level 9155) but I have not been credited with the 45 Gold bars. I won the box of chocolates and I wasn't credited with the boosters. In addition Events Section have appeared one new event instead of Episodes Race. What's going on? I log off and log in , cleared the cache but my 45 Gold Bars and boosters are not there. Have I lost everything??😭😭😭
0 -
I have passed as first in the challenge and should have gotten 45 gold bars but I did not. Can you please help me get it or solve the issue?
Thanks,
Kind regards,
Livia
0 -
Hi and welcome to the Community!
Thank you for the feedback .Try with disconnecting and reconnecting your King or Facebook account in the game and the Coins should reload in your game.
If the Coins still do not show up, please email Player Support so they can check up what has happened. You can email them directly from the game by going to the Settings, Help Center, choose a FAQ and you can find the 'Contact us' in the bottom of the page.
0 -
Hi and welcome to the King Community
I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
Ongoing issue - All games showing as offline, issues with transactions, friends or events
0 -
Hi and welcome to the King Community
I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
Ongoing issue - All games showing as offline, issues with transactions, friends or events
0 -
Why did I only get 5 gold bars instead of 45 when I won the race?
0 -
when will we get them
0 -
Just completed and won an episode for 35 gold bars but notadded
0 -
Hi and welcome to the King Community
I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
Ongoing issue - All games showing as offline, issues with transactions, friends or events
0 -
Hi and welcome to the King Community
I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
Ongoing issue - All games showing as offline, issues with transactions, friends or events
0
