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I have paid for bars twice and didn't receive them. Can I get a refund or the bars?
Hello @vaughn1969🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you did not receive your purchased items into your game. You will have to contact King Customer Support as the purchase queries involves your personal details, and since this is a public forum, it is not safe!
Please follow below steps...
1) If you are playing on a mobile device or the App version on Windows10/11, you can send your complaint directly from your game.
--> Click on the Pink Cogwheel --> ? icon --> Scroll down to Purchases --> Select the option that is suitable with your issue --> scroll down all the way till you see "Contact Us" --> Fill up the form and send your complaint;
2) If you are playing on a computer on Facebook - Browser version, send your complaint through this link --> https://soporto.king.com/contact
If you have any questions or need assistance, you can reply by typing in the blank box given below 🍫
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Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
