Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
Unlimited lives ended early
Answers
-
-
Hello @DLaprade🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you have lost unlimited lives you have purchased!! Please send a complaint to the King Player Support team and request for reimbursement.
First, I would suggest you to take a screenshot of your game map ASAP! So that, when the PS team writes back to you, you will have the screenshot to show as a proof. And also, please save the receipt!
If you are using a mobile device or the App version on Windows 10/11, please follow these steps --> Click on the Pink Cogwheel -- Click on ? icon -- Go down to "Purchases" -- select an option that suits better -- scroll down all the way till you see "Contact Us" and click on it -- fill out the form and Submit.
If you are using a computer - Facebook browser, please send your complaint through this link --> https://soporto.king.com/contact
Hope somebody reaches out to you soon and reimburses your missing items🤞
