Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I'm trying to claim my super color candy, but it says I have no internet connection (obviously I do) I only have 24 hours.
Thank you🤗
Hello Alice @alicefayh🤗 Hearty Welcome to our sweet King Community!
Looks like there is an issue with this Super Color Bomb, as I have seen couple more complaints about it!!
Are you seeing only the pop-up that says "no internet connection" or is the game freezing on you?
Can you please try these steps --> log out of the game -- close the App -- shutdown and restart your device after 5 minutes -- reopen the App and try to collect the reward again.
Please post back and let me know how it goes.
Thank you & Happy Holidays🎄🎉
Super Color Bomb
Why can't I claim it? It shows that I am offline with no internet, when I am online and it will not let me claim it
I am having the same problem.
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
For more Info Here
If still not work Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
https://soporto.king.com/contact
It says "No internet connection. Please try again later. I have tried all your suggestions. I believe the problem is with the Candy Crush game.
I'm having the same problem, tried everything!
I am having the same issue. Please fix it.
Every time I try to claim the super color bomb I get a "no internet connection'. I obviously have internet.
Hello Jim @Jim_Allen-2🤗 Hearty Welcome to our sweet King Community!
We have received some more complaints about this glitch! It is not on your side but the issue is with game itself.
I have reported about it! Please bear with us till we get an update!
Thank you for understanding & Happy Holidays🎄
I tried what you suggested and it still does not work
why can't i get my colour bomb Keeps saying not connected to the internet
Thank you Alice and everybody!
I have reported to our Community In-charge about the issue you all are experiencing with the Special Color Bomb.
I will get back to you if I have any update.
Thank you for your patience & Happy Holidays🎄
Hello @JTL🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue you are experiencing with Super Color Bomb! The issue is not your side! Looks like the game is having a glitch with this new feature.
We have received some more complaints too. Hence, I have reported it to our Community In-charge. If I have any updates, I will get back to you!
Me too
Hello @Gaylyn3210🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue you are experiencing with Super Color Bomb! The glitch is not on your side, but with the game! Hence, please do not reinstall the game.
I have reported about it to our Community In-charge, as we have received multiple complaints.
If I have any updates, I will get back to you!
Hello Peggy and Gaylyn🙋♀️
Can you tell me which device you are using to play the game?
I was hoping to get the SCB, but it keeps telling me I don't have internet, and well, I do.
With only 20 hours left to grab it. (frowny Face)
I am on a MacBook Air
New here? Sign in or create an account to join the fun.
Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
