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This is your chill zone! Talk about anything thatโs not Candy-related with other Candy players!.
I'm trying to claim my super color candy, but it says I have no internet connection (obviously I do) I only have 24 hours.
Thank you๐ค
Still not working. Please fix. I would like to collect. Have been trying all day.
Hello again Della @Della1214๐โโ๏ธ
Which device are you using?
Please reply back by typing in the blank box given below๐ซ๐ซ
Hello Della @Della1214๐ค Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue you are experiencing with Super Color Bomb! The glitch is not on your side, but with the game! Hence, please do not reinstall the game.
I have reported about it to our Community In-charge, as we have received multiple complaints.
If I have any updates, I will get back to you!
Thank you & Happy Holidays๐๐
every time i try to collect super color bomb it says no internet connection but i can play game
I am having the same problem. I have a super color bomb, but when I click to claim it, it tells me that I have no internet connection. Only 11 hours to claim it...this is frustrating.
I am on a MacBook Air
I was hoping to get the SCB, but it keeps telling me I don't have internet, and well, I do.
With only 20 hours left to grab it. (frowny Face)
Hello Peggy and Gaylyn๐โโ๏ธ
Can you tell me which device you are using to play the game?
Hello @Gaylyn3210๐ค Hearty Welcome to our sweet King Community!
Me too
Hello @JTL๐ค Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue you are experiencing with Super Color Bomb! The issue is not your side! Looks like the game is having a glitch with this new feature.
We have received some more complaints too. Hence, I have reported it to our Community In-charge. If I have any updates, I will get back to you!
Thank you Alice and everybody!
I have reported to our Community In-charge about the issue you all are experiencing with the Special Color Bomb.
I will get back to you if I have any update.
Thank you for your patience & Happy Holidays๐
why can't i get my colour bomb Keeps saying not connected to the internet
I tried what you suggested and it still does not work
Hello Jim @Jim_Allen-2๐ค Hearty Welcome to our sweet King Community!
We have received some more complaints about this glitch! It is not on your side but the issue is with game itself.
I have reported about it! Please bear with us till we get an update!
Thank you for understanding & Happy Holidays๐
Every time I try to claim the super color bomb I get a "no internet connection'. I obviously have internet.
I am having the same issue. Please fix it.
I'm having the same problem, tried everything!
It says "No internet connection. Please try again later. I have tried all your suggestions. I believe the problem is with the Candy Crush game.
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
For more Infoย Here
If still not work ย Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
https://soporto.king.com/contact
I am having the same problem.
Why can't I claim it? It shows that I am offline with no internet, when I am online and it will not let me claim it
Super Color Bomb
Hello Alice @alicefayh๐ค Hearty Welcome to our sweet King Community!
Looks like there is an issue with this Super Color Bomb, as I have seen couple more complaints about it!!
Are you seeing only the pop-up that says "no internet connection" or is the game freezing on you?
Can you please try these steps --> log out of the game -- close the App -- shutdown and restart your device after 5 minutes -- reopen the App and try to collect the reward again.
Please post back and let me know how it goes.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, Weโre aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. Weโve reported this to the Studio and itโs now under investigation. If youโre affected, please: Confirm youโre logged into the correct Facebook accountโฆ
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
