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I'm trying to claim my super color candy, but it says I have no internet connection (obviously I do) I only have 24 hours.
Thank you🤗
Still not working. Please fix. I would like to collect. Have been trying all day.
Hello again Della @Della1214🙋♀️
Which device are you using?
Please reply back by typing in the blank box given below🍫🍫
Hello Della @Della1214🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue you are experiencing with Super Color Bomb! The glitch is not on your side, but with the game! Hence, please do not reinstall the game.
I have reported about it to our Community In-charge, as we have received multiple complaints.
If I have any updates, I will get back to you!
Thank you & Happy Holidays🎄🎉
every time i try to collect super color bomb it says no internet connection but i can play game
I am having the same problem. I have a super color bomb, but when I click to claim it, it tells me that I have no internet connection. Only 11 hours to claim it...this is frustrating.
I am on a MacBook Air
I was hoping to get the SCB, but it keeps telling me I don't have internet, and well, I do.
With only 20 hours left to grab it. (frowny Face)
Hello Peggy and Gaylyn🙋♀️
Can you tell me which device you are using to play the game?
Hello @Gaylyn3210🤗 Hearty Welcome to our sweet King Community!
Me too
Hello @JTL🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue you are experiencing with Super Color Bomb! The issue is not your side! Looks like the game is having a glitch with this new feature.
We have received some more complaints too. Hence, I have reported it to our Community In-charge. If I have any updates, I will get back to you!
Thank you Alice and everybody!
I have reported to our Community In-charge about the issue you all are experiencing with the Special Color Bomb.
I will get back to you if I have any update.
Thank you for your patience & Happy Holidays🎄
why can't i get my colour bomb Keeps saying not connected to the internet
I tried what you suggested and it still does not work
Hello Jim @Jim_Allen-2🤗 Hearty Welcome to our sweet King Community!
We have received some more complaints about this glitch! It is not on your side but the issue is with game itself.
I have reported about it! Please bear with us till we get an update!
Thank you for understanding & Happy Holidays🎄
Every time I try to claim the super color bomb I get a "no internet connection'. I obviously have internet.
I am having the same issue. Please fix it.
I'm having the same problem, tried everything!
It says "No internet connection. Please try again later. I have tried all your suggestions. I believe the problem is with the Candy Crush game.
New here? Sign in or create an account to join the fun.
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
For more Info Here
If still not work Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
https://soporto.king.com/contact
I am having the same problem.
Why can't I claim it? It shows that I am offline with no internet, when I am online and it will not let me claim it
Super Color Bomb
Hello Alice @alicefayh🤗 Hearty Welcome to our sweet King Community!
Looks like there is an issue with this Super Color Bomb, as I have seen couple more complaints about it!!
Are you seeing only the pop-up that says "no internet connection" or is the game freezing on you?
Can you please try these steps --> log out of the game -- close the App -- shutdown and restart your device after 5 minutes -- reopen the App and try to collect the reward again.
Please post back and let me know how it goes.
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
