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Hello @cramey🤗 Hearty Welcome to our sweet King Community!
We have few more complaints about this issue. I could not report it as all of the Kingsters including our Community In-charge are out for the Holidays.
Please follow the steps & tips THIS link (click on the Green lettered link) and see if it helps to sync your game
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Thank you for joining our Community & Happy New Year🎉🎈