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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I'm on Windows 7, but it's worked all along.
Anybody else have this problem? Fix for it?
Good Morning, Linda🤗
Oh, no!! I did not know that, sorry!! I use iPad to play my game! Hence, not experiencing issues of MacBook!
Let me alert our Community In-charge and find out if they know anything about it! Please bear with me till I get back!
Have a great rest of the day🍫🍫
Hello @Keith52 , @television and @Gayle_Labib🤗 Hearty Welcome back to our sweet King Community!
I am sorry to hear about the issue in your game!!
Gayle, Thank you for informing that you are playing on a Chromebook.
Keith & @television , which device are you using?
Can you all please post a screenshot of that empty screen? Do you see that screen as soon as you open the game? Or when you try to open a level?
To post the screenshot, tap on the 2nd icon located in the bottom left corner of open comment box,
Talk to you soon & Happy New Year🎉
A Chrome book ...2 days I've had empty screen
Same with me . second day now ....I'm playing on a Google Chrome book
Hi and Welcome to the King Community
Which device are you play ?
Keith52 Same for me going into the second day now. Will not complete loading.
I have the same problem.
Facebook using Chrome - CCS not loading. Anyone else having an issue? It started yesterday.
I get background and an empty square. Won't complete the loading of game
But it's not loading in Chrome now!!!! It's Safari that I've not been able to use for weeks. So I've been forced to use Chrome. It stopped loading in Chrome yesterday. What's the issue now? You can't blame Apple for that surely?
Hello @Falcon910🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that your game has slowed down!! Which device are you using?
Are you talking about the whole game OR when you are playing a level?
Please reply back by typing in the blank box given below.
Thank you for joining our Community & have a Happy New Year🎉
It's 2024 and Candy Crush is running sloooooooow as molasses. WHY?
Hi Linda @Linda_T_ 🤗
Hearty Welcome back & wish you a very Happy New Year🎉
The issue with the game on MacBooks with Sonoma software is still the same! They King team is looking into it for a fix but, it is taking longer than expected!!
Hence, till the issue is fixed, please continue using Chrome to play the game. Once the issue is resolved, I will definitely give an update to you all👍️
Thank you for understanding & have a wonderful rest of the day🍫🍫
Candy Crush is not loading through Facebook! Using Sonoma 14.1.2 on iMac. both Safari and Chrome, haven't been able to play in Chrome for over a month. Really poor!!
Hello @jmaika🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you are experiencing issues with your game loading!!
Which device are you using to play the game? How long have you been experiencing it?
Please reply back by tying in the blank box given below to my comment🍫🍫
This didn't solve my problem. i still get the orange screen and a wait for this page to load or exit button. all other games work fine. When are you going to fix this bug???
Candy Crush Saga sometimes need the latest version of Chrome.
On your computer, open Chrome
.At the top right, click More Click Update Google Chrome.
If you don't see this button, you're on the latest version.
Click Relaunch.
Go back to the site with Candy Crush Saga game.
At the top left, click Reload.
If this doesn't solve your problem, let us know again
Candy Crush Saga is not loading on my Facebook on PC using the Chrome browser. Please assist to fix it.
Thank you for reporting , Ill give this feedback to the Game Team. in a meantime please check this page
Candy Crush disappeared from Facebook at the end of July 2023. Then it came back on Facebook and worked just fine. About 2 weeks ago, I attempted to play on Facebook. I clicked on the game. It said it was "downloading". It supposedly downloaded, but nothing happened. I get the orange King screen, but it doesn't any further than that. Then I get a a dialogue box that says it's not responding and am given the options to "wait" or "exit". If I click on "wait", nothing happens. What is the issue?
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I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
where’s my 30 gold bars after passing to level 6200 I fill cheated
This is happening a lot. Anyone else?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…