Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @Keith52 , @television and @Gayle_Labib🤗 Hearty Welcome back to our sweet King Community!
I am sorry to hear about the issue in your game!!
Gayle, Thank you for informing that you are playing on a Chromebook.
Keith & @television , which device are you using?
Can you all please post a screenshot of that empty screen? Do you see that screen as soon as you open the game? Or when you try to open a level?
To post the screenshot, tap on the 2nd icon located in the bottom left corner of open comment box,
Talk to you soon & Happy New Year🎉
Good Morning, Linda🤗
Oh, no!! I did not know that, sorry!! I use iPad to play my game! Hence, not experiencing issues of MacBook!
Let me alert our Community In-charge and find out if they know anything about it! Please bear with me till I get back!
Have a great rest of the day🍫🍫