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Can't connect to candy crush saga account connection error

debbie18
debbie18 Posts: 5

Level 2

Can't connect to candy crush saga account connection error

Answers

  • debbie18
    debbie18 Posts: 5

    Level 2

    How to fix candy crush saga account connection error, had no issues and this happened suddenly.

  • kiara_wael
    kiara_wael Posts: 157,020

    Hi and welcome to the King Community

    Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Please Check app update - Log out game - Restart Device - Open game and Log in.

    For more Info Here

  • debbie18
    debbie18 Posts: 5

    Level 2

    I have tried all of the above plus more. I can't log into the game. The message is there was a connection error. The problem started yesterday shortly after I applied a gift card to my account

  • PummyRaj
    PummyRaj Posts: 44,099

    Hello Debbie @debbie18🤗 Hearty Welcome to our sweet King Community!

    I am sorry to hear about the issue in your game!!

    I have reported about the glitch to our Candy Community In-charge! I will get back to you if I have any information.

    Thank you for your patience and understanding🙏

  • vicrock
    vicrock Posts: 1

    Level 1

    I'm having the same problem - connection error - doesn't allow me to ask for lives, receive lives or connect to bonuses. I've followed all the suggestions to no avail. Problem is the same on iPhone with the app and Macbook Pro on Safari.

Hey! Would you like to give us your opinion?