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Game not working on Google Chrome
Answers
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Thanks for your reply but you don't seem to understand. There isn't an App for iMac, I only have the option to play via Safari or Chrome through Facebook. The Safari issue has been going on since October 2023 and the reason I've posted multiple posts is because I have had zero updates and only get a reply if I ask the question again.
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Hi Linda๐ค
I am sorry! I am not aware about the features of MacBook as I have never used it! I was thinking it is just like regular laptops, but, with Apple Software!!
Now, I understand why you are so frustrated & unhappy because the game is not working!! You do not have any option to play on your MacBook๐ Do you have a cell phone or another computer that you could use temporarily?
The Studio team is investigating both the issues! But, game not working on Chrome is the first priority, as not many players have MacBooks.
I am thinking you will see some results sometime next week, as the Kingsters are off for the weekend!
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IT's been 4 months and Candy Crush still isn't loading in Safari. You suggested I wait. I've waited!! You also berated me for posting about the problem and told me you would update me and keep me informed. You have done neither. Is anything actually being done about it?
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Hi Linda,
Thanks so much for your patience and for hanging in there with us. We've been on a mission to find the Safari loading issue with Candy Crush, but after a lot of testing and investigating, we're at a bit of a standstill. It seems like the problem has become less common as we have been receiving less reports, and we haven't been able to reproduce it on our end.
At this point, we recommend trying a different browser than Safari or switching to a mobile device to keep your game going smoothly.
We know it's not the ideal solution but we simply do not have a solution until we are able to reproduce the issue and be able to investigate further.
We're truly sorry for the inconvenience this may cause ๐
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Hi I have noticed quite a few people are having problems with loading Candy Crush Saga on a chromebook. My problem started about two weeks ago and it would not load. I am using a Google Chromebook and got the game from the Google Play Store and downloaded it as an app. I had no problems with it until two weeks ago. So I have tried to download the other games that you do and they will download but cannot open them due to having the same problem. Again these were downloaded as an app through the play store. When I go to play the game it only gives an orange screen with the king logo across it. Is there any solution to this problem. I have attached a screenshot
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I am still having the same problem and it has been a few weeks since I reported this myself. Every King game I have downloaded does not work. I did this to test my chromebook in case it was just the game itself. I can play it with no problems on my android phone but on that it is at a different level and want to keep it seperate from the one on my chromebook. I have even just updated my chromebook again and it still will not work.
