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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I'm on Windows 7, but it's worked all along.
Anybody else have this problem? Fix for it?
Thank you, Gayle! I have reported the issue👍️
I will get back to you when I have an update!
This is what I get on my Chrome book .....I play through Facebook
Hello @Falcon910🤗
I have reported about it! I will get back to you with any news I have from our Community In-charge!
Same problem for me for a couple of days now. Is there a problem? Are they working on it?
Hello again Gayle & @television🙋♀️
I am not familiar with Chromebook, so please excuse🙏
Does it have the facility to download App version of the game? If so, are you playing through Chrome browser or the App version?
Same problem for me for a couple of days now.
Hello again Sally @Sally_Aveni🤗
That screenshot is more than enough! Than you!
I tried to check in my old computer and it has Windows 8. Hence, I couldn't check if Windows7 is the one that is causing issue!!
Like I said in my initial comment, can you please try to open the game on a different browser (Internet Explorer/Edge, Firefox, etc.,) and see if the game loads properly? Also, like Alienscar mentioned, please open the game in "Incognito Window".
Please let me know how it goes! Once you try all the troubleshooting steps, I can report to our Community In-charge and seek their assistance👍️
Talk to you soon🍫🍫
Hello @Sally_Aveni quite a lot of people have complained about this issue, but I don't think I have seen a fix mentioned.
Can you please try opening your game in Incognito/InPrivate mode and see what happens.
Hello @valou16🤗 Hearty Welcome to our sweet King Community!
Are you playing on a computer - on a Browser (Chrome, Edge, etc.,)?
Using Chrome on laptop. From the getgo just loading it's in slow mo and doesn't get very far so I get out.
How long will it take for this to be repaired?
Best I can do.
No, I have the opening orange, bar for downloading goes 2/3 of the way and then freezes.
My screen freezes at orange screen where it starts the download and then freezes.
I'm on Windows 7. So does that mean that I won't be able to play Crush on my PC anymore? I can't update Chrome for the same reason.
I am playing on chromebook I see the screen as i open the game.
Hi and Welcome to the King Community
Thank you for the feedback . This issues has been reported .
Deleted: Post moved to a collection thread making the original post redundant.
this is what i get when i connect to my computer what can i do
Hello @Sally_Aveni🤗 Hearty Welcome to our sweet King Community!
Yes! There are couple more players with the same issue that you are experiencing!
Thank you for mentioning that you are playing on Windows 7. Which browser you are using? Did you try and see if you can play on a different browser and if the game works? If not, can you try that and see?
Also, can you post a screenshot please?
To reply back, you can type in the blank box given below. To post the screenshot, you can tap on the 2nd icon located in the bottom left corner of the comment box.
Talk to you soon & Happy New Year🎉
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Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
