Welcome to the Candy Crush Saga Community
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i can't see any videos
Answers
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Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
For more Info Here
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Hi Kira,
I am living the same situation. I can't receive any ads and extra moves by optional ads (after buying a small booster pack ingame a week ago)
Is this related with buying any pack in ingame store?
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Yes, if you make a purchase then your ads for freebies will disappear. This is not the official King response, but has been documented and tested out in this community many times.
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Okay, I understood this point but I am not a frequent buyer on this game. So I want to watch ads for freebies, extra moves and additional boosters again during my gameplay. Can you help me about these settings?
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Okay, I understood this point but I am not a frequent buyer on this game. So I want to watch ads for freebies, extra moves and additional boosters again during my gameplay. Can you help me about these settings?
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Hi Christinewupp,
I am asking your kind help about solution for receiving ads for freebies, extra lives, boosters again.
Because I can't pass even 40 levels in a week without freebies in game. I stopped playing for few years and restarted last summer and passed more than 6000 levels.
Candy Crush team should find a solution for this trouble otherwise none of players can continue to play.
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Hello. I have nothing to do with King. I am, like you, a player of the game. This forum is for players to help and advise other players. My advice is that you cannot request ads in your game from King. They never put features into players' games by request. They create test groups randomly and then assign events to them. I am sorry but there is nothing you can do. If you don't believe me, I suggest you contact King by using the "contact us" at the bottom of this page, just below the King logo.
For your information I have never had ads in my game and do not get held up in my game, using a different playing stratgy. But I do understand that players who are used to ads struggle to play without them. It is the most commen complaint I read about in this community. There is a thread about it all here:
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Hello Christine,
Thank you for your kind reply and information. Means we are all in same situation. I will write to admins from contact link but not thinking very positive. Probably they won't do anything.
I played the game for long years and stopped for 3 years, pity that I will leave the game after reaching 12k+ levels if freebies will not available anymore.
Thanks again
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