Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @veterana๐ค A Warm Welcome to our sweet King Community!
Did you save your game on your tablet with a Facebook account or through Kingdom account?
Does your PC supports Windows 10/11 or are you planning to play on a browser (Chrome, Edge, etc.,).
If you have a Facebook account, you will be able to play the browser version or on Windows 10/11 - the App version of the game;
If you have a Kingdom account, you will not be able to play on Chrome, etc., but only App version.
Hope this clarifies all your questions. If you have further questions, you can reply back by typing in the blank box given below๐ซ๐ซ
Hello @veterana๐ค A Warm Welcome to our sweet King Community!
Did you save your game on your tablet with a Facebook account or through Kingdom account?
Does your PC supports Windows 10/11 or are you planning to play on a browser (Chrome, Edge, etc.,).
If you have a Facebook account, you will be able to play the browser version or on Windows 10/11 - the App version of the game;
If you have a Kingdom account, you will not be able to play on Chrome, etc., but only App version.
Hope this clarifies all your questions. If you have further questions, you can reply back by typing in the blank box given below๐ซ๐ซ
Hello @veterana๐ค Thank you for replying back!
I am not aware of Android/window PC! Let me research a bit and get back to you.
You said the game is freezing on your tablet! Let's see why it is happening๐ค
What is the make and model of your tablet? Can you please check the version of game App and also the software version on your tablet?
P.S: I did not have any issues at all to understand your English๐