Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Can't use my 20 friend lives.
Answers
-
Hi and Welcome to the King Community
The inbox and capacity of sending Lives between friends will shortly be updated.
Please find all information on how it works and if you have any thoughts or comments, please post it here:
0 -
I have the updated version. Right now I have 20 friends lives ready to use but my envelope will not open and let me use them. I understand the process. I send out lives to my friends but I can't get to use mine. The envelope will not allow me.
0 -
Hello @MoiCanada🤗 A Warm Welcome to our sweet King Community!
Can you please show me a screenshot after opening the Envelope in your game?
You can click on the 2nd icon located in the bottom left corner of the comment box.
0 -
My question is not answered. Thanks
1 -
I left a photo in the above answer of Candy Saga. I'm still having issues.
0 -
Hello @MoiCanada🤗
Do you see the "Envelope" icon at the top left corner of the screen? Please click on to open the Envelope, then take a screenshot!
Thank you🍫🍫
0 -
You keep asking for photos and I have posted two regarding I can't add my 20 lives.Please check my repliess.
0 -
This is the 3rd. photo.
0 -
Hello @MoiCanada🤗 I am sorry for the inconvenience.
You are saying that you are not able to add 20 lives, but the map screenshot you are posting shows me that you have a "greyed" out Envelope - which means, you do not have any saved lives!! That's why, I need to see "which" lives you are talking about!
I have taken a screenshot from my game. Can you please take a look at this image⬇️
Are you talking about the number where it says 20/20 (that is marked with the Blue arrow)?
OR are you talking about the other number where you see 12/200 (that is in Green Square)?
0 -
I'm having a hard time getting people to realize I have 20 lives saved but the only time I can open the envelope is if someone asks for a life or gives a life. At the moment the envelope is open and I have 20 lives but can't get them to use. I have tons of friends and send out lives to friends every night.I can't take a photo now because the envelope is open and I can't get to my life. Thanks
0
