Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @Sonya8🤗 A Warm Welcome to our sweet King Community!
First of all, "offloading" the App will not make you lose your boosters👍️
Since you are using iOS, check if you have iCloud service and if you can back-up your game to the iCloud. This way, you will not lose progress, boosters, etc., even if you reinstall the App!!
I have an iPad, but I have not tried that! Hence, I cannot assist you much about it! But, you can contact Apple support and find out how to create an iCloud account and how to back-up your game🍫🍫
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
For more Info Here
Hi, I have already tried all of this it doesn't work.
Please can you tell me if offloading the app on IOS will make me lose all my boosters?
Hello @Sonya8🤗 A Warm Welcome to our sweet King Community!
First of all, "offloading" the App will not make you lose your boosters👍️
Since you are using iOS, check if you have iCloud service and if you can back-up your game to the iCloud. This way, you will not lose progress, boosters, etc., even if you reinstall the App!!
I have an iPad, but I have not tried that! Hence, I cannot assist you much about it! But, you can contact Apple support and find out how to create an iCloud account and how to back-up your game🍫🍫