Error connecting

Sonya8 · February 26

I cannot seem to connect. Ive tried ever suggestion on here apart from deleting the app.

Does someone know if offloading the app will cause loss of boosters? Apple device

PummyRaj · February 27

https://community.king.com/en/candy-crush-saga/discussion/comment/2979674#Comment_2979674

Hello @Sonya8🤗 A Warm Welcome to our sweet King Community!

First of all, "offloading" the App will not make you lose your boosters👍️

Since you are using iOS, check if you have iCloud service and if you can back-up your game to the iCloud. This way, you will not lose progress, boosters, etc., even if you reinstall the App!!

I have an iPad, but I have not tried that! Hence, I cannot assist you much about it! But, you can contact Apple support and find out how to create an iCloud account and how to back-up your game🍫🍫

kiara_wael · February 26

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

For more Info Here

Sonya8 · February 27

Hi, I have already tried all of this it doesn't work.

Please can you tell me if offloading the app on IOS will make me lose all my boosters?

PummyRaj · February 27

https://community.king.com/en/candy-crush-saga/discussion/comment/2979674#Comment_2979674

Hello @Sonya8🤗 A Warm Welcome to our sweet King Community!

First of all, "offloading" the App will not make you lose your boosters👍️

Since you are using iOS, check if you have iCloud service and if you can back-up your game to the iCloud. This way, you will not lose progress, boosters, etc., even if you reinstall the App!!

I have an iPad, but I have not tried that! Hence, I cannot assist you much about it! But, you can contact Apple support and find out how to create an iCloud account and how to back-up your game🍫🍫

Error connecting

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