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I was in the race, set to win, and it disappeared. I've kept playing but it hasn't come back. Any idea why??
Episode race is still missing. I logged out and I also restarted my phone and episode race is not there. Was it removed from the game, can someone help me?
Edited by CM:Ā š¤Ā Oops! Please repost in English so everyone can understand! Check out ourĀ House Rules!
Same happened to me blah
Hello @gdarboš¤ A Warm Welcome to our sweet King Community!
It has been a while since you have reported the issue! Did you already receive the Gold Bars or are you still waiting for them?
If you are still waiting, please send a complaint to contact the King Player Support team
** If you are playing on a computer - Facebook browser, please use this link to send your complaint --> Ā https://soporto.king.com/contact;
** If you are using a mobile device OR the App version on Windows 10/11, you can send your complaint directly from your gameā¬ļø
Hope you will receive your Gold Bars into your game soonš«š«
P.S: Your English is just fineš
Hello @Sallyhagsš¤ A Warm Welcome to our sweet King Community!
I am sorry to hear that you did not receive your Gold Bars reward after winning an Episode Race!! We have received multiple complaints today about this issue!! I am suspecting Facebook being down could be the reason for thisš¤
But, I don't think Facebook not working is the reason for you to not able to log into the Community! This King Community and Facebook are not linkedš
For missing reward, you will have to contact the King Player Support team and send a complaint about your missing rewards!
If you have further questions or need assistance, please reply back by typing in the blank box given below š«š«
P.S: You are in the Community HUB area now! I will send a request to move your question to Candy Crush areašļø
Hello @Raneemsalahš¤ A Warm Welcome to our sweet King Community!
I am sorry to hear that you did not receive your Gold Bars reward after winning an Episode Race!! You will have to contact the King Player Support team and send a complaint about your missing rewards!
** If you are playing on a computer - Facebook browser, please use this link to send your complaint --> https://soporto.king.com/contact;
Hello I didn't win my gold in my championship race in my 64 strike I don't know why
Hello @susands68š¤ A Warm Welcome to our sweet King Community!
I have seen this complaint from couple other players this morning!!
I would suggest you to log out of the game -- close the App -- switch off your device for few minutes and restart -- reopen the App and log back in -- play a level and see if you receive the Episode Race again in the game!!
Please let me know how it goes! To reply back, you can type in the blank box given belowš«š«
Hi and Welcome to the King Community
Thank you for the feedback. This issues has been reported to the game Team and is being investigated. Unfortunately we're not able to handle missing rewards through the community but please follow these stepsĀ HEREĀ on how to get intouch with our Player Support Team that handles these issues.
So I just won an episode race and did not receive any gold coins or even any free time. Nothing at all. Just moved me on to the next race. I know for a fact I won, but even if by some chance I hadn't, I still should've gotten 5 minutes of colorbombs. But I know I definitely won. It was level 1190 I just completed. I also could not log into King Community and had to open a new account. I'm starting to think this is all to do with Facebook/Meta meltdown.
Episode race gone did not get my 30 gold. It was a very difficult level NOW I DID NOT GET GOLD. Not only do I have a bot U cannot win weekly race king is looking into it gold taken away. I quit tired of this. At 8900 won it episode race as you can see is gone now tried rebooting still nothing blah š
checkered flag gone
Itās a shame isnāt it? But too annoying now :(
Sorry 6965
I'm stuck on a level and for what I'm supposed to do with only 15 moves is to me impossible, without buying gold bars for extra moves I know I'm never going to get past it. So I'm like you think I'll be giving up.
I'm sorry to hear about thisĀ ,Unfortunately we're not able to handle missing rewards through the community but please follow these stepsĀ HEREĀ on how to get intouch with our Player Support Team that handles these issues.
I was first in the race with 2 levels left. When I finished the race I noticed on the side bar the episode race icon disappeared. When I finished the last level I didnāt get any gold bars or the normal notification about what place I finished in. Not only did they decrease the 1st place prize from 45 to 40, but now nothing????? What is going on????
Sorry for my english. I just arrived to level 6475 like first one but no reward for me. I Am very disappointed. G
I Just passed this level like first one but no prize for meā¦.. i am disappointed
Hi Christine @christinewupp š¤
Even-though you are not particular about missing GB, please do send a complaint to the PS. It is your rightful reward, and you are supposed to receive the promised GB as you have finished race first š
Also another reason I am stressing this is, I found out that, only through our complaints, King will know the glitches that are occurring in the game!! Once the PS team sees certain number of complaints, they will send a report to the game team! What you might have experienced could be a bigger glitch that should be removed in the beginning stage itself!!
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I didn't get 30 gold bars after I won Level 2095 after I won the competition.
Anyone else struggling to pass levels since recent updates? I canāt pass levels which means the challenges become obsolete and I donāt win any boosters. It seems to be this app/game is forcing you to spend money on boosters now if you want to carry on playing. Iāve been stuck on level 14575 for a week now and thinking itās time to give this game up. Itās no longer fun to play, just frustrating š
Didnāt receive gold bars passing level 6830. Iām on 6832 now and they still havenāt appeared
Hi. I just passed level 6830 and did not receive any gold bars. The finish line gate is missing too. See screenshot. Is anyone else having trouble with this?
Already reply here. Duplcated post , Thank you
The same thing happened to me today. I think the whole of the episode race disappeared for an hour or so. I didn't notice either, and started the next episode before realising the event had disappeared. I notice from your screenshot that at this point there is no new race either, no flag, so the event is gone. If it's still not back, close the game and open it again and if there is still no flag play an old level. When I did this my episode race came back. However, I was unable to collect the gold from the previous race.
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection š
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
