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What happened to episode race?

susands68
susands68 Posts: 8

Level 2
in Support

I was in the race, set to win, and it disappeared. I've kept playing but it hasn't come back. Any idea why??

«13

Answers

  • LingBoBo
    LingBoBo Posts: 1

    Level 1

    I didn't get 30 gold bars after I won Level 2095 after I won the competition.

  • kiara_wael
    kiara_wael Posts: 156,983
    edited March 6

    Hi and Welcome to the King Community

    I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

  • moomintroll
    moomintroll Posts: 12

    Level 2
    edited March 6

    Anyone else struggling to pass levels since recent updates? I can’t pass levels which means the challenges become obsolete and I don’t win any boosters. It seems to be this app/game is forcing you to spend money on boosters now if you want to carry on playing. I’ve been stuck on level 14575 for a week now and thinking it’s time to give this game up. It’s no longer fun to play, just frustrating 😠

  • SunnyTwelve
    SunnyTwelve Posts: 2

    Level 1
    edited March 6

    Didn’t receive gold bars passing level 6830. I’m on 6832 now and they still haven’t appeared

    IMG_0369.png


  • kiara_wael
    kiara_wael Posts: 156,983
    edited March 6

    Hi and Welcome to the King Community

    I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

  • SunnyTwelve
    SunnyTwelve Posts: 2

    Level 1
    edited March 5

    Hi. I just passed level 6830 and did not receive any gold bars. The finish line gate is missing too. See screenshot. Is anyone else having trouble with this?

    IMG_0369.png


  • kiara_wael
    kiara_wael Posts: 156,983
    edited March 6

    Hi and Welcome to the King Community

    Already reply here. Duplcated post , Thank you

  • christinewupp
    christinewupp Posts: 9,832
    edited March 6
    https://community.king.com/en/candy-crush-saga/discussion/437921/gold-bar-issue-at-6830

    The same thing happened to me today. I think the whole of the episode race disappeared for an hour or so. I didn't notice either, and started the next episode before realising the event had disappeared. I notice from your screenshot that at this point there is no new race either, no flag, so the event is gone. If it's still not back, close the game and open it again and if there is still no flag play an old level. When I did this my episode race came back. However, I was unable to collect the gold from the previous race.

  • PummyRaj
    PummyRaj Posts: 44,042
    edited March 6
    https://community.king.com/en/candy-crush-saga/discussion/comment/2986740#Comment_2986740

    Hi Christine @christinewupp 🤗

    Even-though you are not particular about missing GB, please do send a complaint to the PS. It is your rightful reward, and you are supposed to receive the promised GB as you have finished race first 🌟

    Also another reason I am stressing this is, I found out that, only through our complaints, King will know the glitches that are occurring in the game!! Once the PS team sees certain number of complaints, they will send a report to the game team! What you might have experienced could be a bigger glitch that should be removed in the beginning stage itself!!

  • gdarbo
    gdarbo Posts: 3

    Level 1

    I Just passed this level like first one but no prize for me….. i am disappointed

Hey! Would you like to give us your opinion?

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