Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @Conniehyden and @candimo🤗 A Warm Welcome to our sweet King Community!
Do you used to have the Ads in your game before?
The Ads are still in testing! Hence, if you used to have the Ads but not anymore, the feature must have been moved to other groups of players, as your turn is over! If you have never gotten the Ads, it must not be your turn yet!!
So, as players - all we can do is -- to make sure that the game App is updated regularly; there is enough free space on device memory (at least 2 GB is required); and to stay active in the game.