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Level 1
my silk browser disappeared and i can't update messenger so i can't use it. this is my main communication device. no phone, cell service, hardly get on computer. SO ....I'm told i need to do a factory reset...BUT I really don't want to lose my game. is that possible?
Hello @scfarmlass🤗 A Warm Welcome to our sweet King Community!
Are you playing Candy Crush Saga? Did you save the game either through Facebook or Kingdom account? If so, you do not have to worry about losing the progress of the game!
Once you are done with Factory Reset and installed all the needed updates, install Candy Crush Saga game and log in with your account and you can get back into the game as usual!
** Only issue will be, you will be able to retrieve your boosters and the lives received from your friends!
Hope this clarifies!
If you have any other questions, please reply back by typing in the blank box given below🍫🍫