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Why do ads keep freezing? The app is updated. Losing boosts and lives because of it. Thanks
My player ID is 1218831524. I’m playing on iPhone 14.
My internet connection is fine, it also happens even on different wifis and has even just happened on 5g. I have restarted my device. Thank you for your help.
I'm so sorry to hear that the ads keep freezing for you. In order for me to investigate this, would you be able to send me your Player ID and let me know what type of device you are playing on?
I would also recommend trying to check your internet connection and trying to restart your device and see if that helps 😊
Hi and Welcome to the King Community
Thank you for reporting. in the meantime please force close the Apps and log in again
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when I open candy crush the task bar comes up on the screen and does not go off I have to keep turning WiFi and mobile data off to play the game but when I go to the next turn the task bar comes up and does the same thing.
I accidentally deleted my Canndt crush saga, couldn’t retrieve it, downloaded a new App but now they are starting me from the beginning. Where has my record gone?
heeft iemand tips? Niet te doen dit level…
As shown in the picture, the screen gone grey and frozen when the lives are running out… no matter I restart the app or my phone.
it’s been months that my booster wheel doesn’t work. It keeps saying connection issue but my internet was fine. I could access everything in other apps. Recently, I was trying to use the gold brick to buy some boosters but it keeps loading forever and unable to show the purchase page.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
