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Leaderboard not showing?

McFly85
McFly85 Posts: 4

Level 1

Very worried!

Answers

  • PummyRaj
    PummyRaj Posts: 44,082

    Hello @McFly85🤗 A Warm Welcome to the King Community!

    I am sorry to hear that the leaderboard is not showing in your game!!

    Is it just the All Stars Leaderboard OR other features and icons also missing from your Events folder?

    Please reply by typing below.

  • McFly85
    McFly85 Posts: 4

    Level 1

    It's the all stars leaderboard. I was 150k ahead at first place with 1m points. Worked hard, hope I haven't lost this position. I've been playing all evening and don't know if it has counted.

  • PummyRaj
    PummyRaj Posts: 44,082

    Hello again @McFly85🤗 Sorry for the late reply!

    Please contact the King Player Support team and send a complaint ASAP, so that they can take a look at the issue.

    Here are the steps to send your complaint directly from your game ⬇️

    1. Click on the Pink Cogwheel located in the top right corner of the game map screen;
    2. Click on the ? Icon in Settings Window;
    3. Click on the 3rd option - Follow All Stars….;
    4. Scroll down all the way and click on “Contact us”;
    5. Fill the form with accurate details and submit the form.

    You will be receiving an automated email, which is an acknowledgement. Do not discard but, save it. 
    Now, send a reply through that automated email itself and explain the issue. Also, include the screenshot of your Events folder, along with screenshots you might have taken in last 3 days! Request them to assist you quickly as the Round is ending soon! 

    Hope they will be able to help you quickly and resolve the issue for you🤞🤞

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