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I reinstalled Candy Crush but I lost the levels
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Answers
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Hi @rivand71 and welcome to our Community 😊 I am sorry this happened to you. First of all, you should know that this section is exclusively for Friends Saga. You can post about Crush Saga here https://community.king.com/en/candy-crush-saga
Tell me, were you connected to one of the accounts, either Facebook or King? When you reinstall your game you lose all the boosters because they are not saved to King's servers. But levels should be there once you reconnect to your current account.
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Hi @rivand71, you are now in the correct community. We can help you get your progress back. Please follow the steps on here to help you get your progress back.
If the troubleshooting doesn’t work, then please complete the contact form and they can manually add it back for you.
https://soporto.king.com/contact
Please make sure to use this topic and subtopic.
