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Issue with app
collegeamoco
Posts: 407 
in Discussions
So now it doesn't let you buy boosters with gold! Occasionally you can get it to work after messing with it awhile, but this is just ridiculous. Anyone else having trouble?
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Comments
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Hello dear @collegeamoco🤗
When you try to make a purchase, are you getting "connection error" message OR a constant spinning wheel?
Which device are you using?
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Neither, the buttons just don't work. If I keep pressing it over and over, sometimes it will allow me to make the purchase. Often even if I can, I then have to close app to get out if it. I use android phones, it's happened on 2 devices.
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Thank you for replying back @collegeamoco! I will report to our Candy Community In-charge on Monday, and find out what you can do!
But, I need the specifications of your devices. Which Android devices are you using? Which Software version do you have on them right now? Also which version of the App do you have on your devices?
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I'm having the same problem and hope it will be fixed soon! It started right after a required manual update to the app. I'm playing on a Kindle Fire 8
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All my devices are Samsung, different versions. This is happening on 2 of them, Samsung S10e and an older one, Samsung Note 5. I'll try to find out that other info but if it's doing it on different devices, and others are having the problem too, it has to be on CC Saga's end.
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1.277.1.1 is the version
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Thank you @collegeamoco!
If the Community team wants any other info, I will get back to you!
Talk to you on Monday! Have a great rest of the weekend 🍫🍫
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Hello & Welcome to the King Community @BananaRose🤗
I will ask about the issue on your device too. Please wait till Monday (late afternoon) to receive an update 🍫🍫
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@PummyRaj, there's another glitch as well. The chocolate box keeps disappearing when I'm almost finished with it! It's just gone, then if it comes back, I have to start over. It's happened several times on different devices
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Edited by CM: Oops! We use English only so everyone can understand! Check out our House Rules
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