Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
App Store Glitch
Answers
-
Hello @Tubby24🤗 A Warn Welcome to the King Community!
I am sorry to hear about the issue in your game! I am not sure why it is happening in your game, and this is the first time I am hearing about this issue😕
Just needed to make sure that you are playing Candy Crush Saga! Can you check and let me know which version of the App you have right now?
To reply, you can type below🍫🍫
0 -
Hi And Welcome to the King Community
Sorry to hear you're having trouble connecting to the store. Let's see if we can get this fixed for you:
Check Your Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that helps.Update the Game: Make sure your game is up-to-date. Check the App Store or Google Play Store for any available updates.Clear Cache: If you're on an Android device, go to Settings > Apps > Candy Crush > Storage > Clear Cache. For iOS, try offloading the app in Settings > General > iPhone Storage > Candy Crush > Offload App, then reinstall it from the App Store.Sign Out and Sign In: You mentioned signing out—try signing back into your account after clearing the cache or reinstalling the app.Restart Your Device: A simple reboot can sometimes resolve connectivity issues.
0 -
Yes, Candy Crush Saga Version 2.78.1.1. It started having trouble a couple weeks ago by wiping out all my friends for several days then they magically reappeared. Now I just get contacting store when I run out of moves. I am on level 4989 but Indo not think it is a level issue.
0 -
i did all of this and still have issue.
0 -
i still am unable to contact the app store. On one hand, it saves me $ but on the other, I can’t spend my gold bars.
0 -
Hi. Did you ever find a fix on this. I am now nearly 3 weeks with the same issue. I have reported it numerous times but get no response.
0 -
Is there any update on these issues. Many people are reporting connection issues. Me included. I have tried all of the suggested options but they don’t seem to have any effect.
I have asked for support in the Community but no one has an answer. Just more and more people reporting the same problem.
I have had this for nearly 3 weeks now.Regards - Neil
0 -
Hi! There is a discussion about this issue HERE!
0
