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Connect account to Candy Cush progress
Thank you. I've tried all of this and it still does not work. Is there a customer service email I can contact?
Thank you very much for the screenshots @Trice101, which helped me to understand the issue you are experiencing! It is not the syncing issue with the accounts, but devices!! This has been a common complaint since past couple of weeks!!
Let's try something and see if it helps or not! Follow the steps & suggestions provided in this link provided in Help Article —> My game progress is different on two devices
Please let me know how it goes🍫🍫
I have an iPhone and I used the same credentials for Facebook and King.com to log in and the levels are still different on the new and old devices.
Thank you for replying back @Trice101🤗
The game and King system has changed a bit and now, you can link with King account through the game on your mobile device itself.
Which device are you using to play the game?
I do not have the option of syncing my progress under my king account. This option is missing from my profile.
Hello @Trice101🤗 A Warm Welcome to the King Community!
Can you please explain a bit more about the issue you are experiencing?
Are you not able to connect to the game OR you lost your level progress and you are finding yourself at level 1? Which device are you using?
The more details you provide, the better assistance we can provide.
To reply back, please type below🍫🍫
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Very very worst level
why did u end the musical event one day ago? I played last whole night to complete the event but u end the event one day ago, I’m very disappointing that act? 🥲🥲 I never trust again on this game 💔💔
Extra point not recieved to live video
اسعار الشرا داخل اللعبه غالي جدا
Pedido14:09 D 46 .11 45% uprigaao Você comprou Extra small offer (Candy Crush Saga) usando Pix Número do pedido: GPA.3367- 6909-6233-87690 Data do pedido: 2 de dez.de 2025 20:52:13 BRT
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
