Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
Connect account to Candy Cush progress
Answers
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Hello @Trice101🤗 A Warm Welcome to the King Community!
Can you please explain a bit more about the issue you are experiencing?
Are you not able to connect to the game OR you lost your level progress and you are finding yourself at level 1? Which device are you using?
The more details you provide, the better assistance we can provide.
To reply back, please type below🍫🍫
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Thank you very much for the screenshots @Trice101, which helped me to understand the issue you are experiencing!
It is not the syncing issue with the accounts, but devices!! This has been a common complaint since past couple of weeks!!
Let's try something and see if it helps or not! Follow the steps & suggestions provided in this link provided in Help Article —> My game progress is different on two devices
Please let me know how it goes🍫🍫
