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Amazon device not connecting to store - ❗Update - Restarting your device should help!

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Answers

  • Deb8227
    Deb8227 Posts: 8

    Level 2

    Yes - thanks!

  • lisaansar
    lisaansar Posts: 4

    Level 1

    edited June 13

    When are they going to fix this I reset and even got a new fire tablet and it is still not working on the new tablet

  • lisaansar
    lisaansar Posts: 4

    Level 1

    When are you going to fix this it will not connect to the app store this is a new tablet and it still will not connect

  • lisaansar
    lisaansar Posts: 4

    Level 1

    I I am having trouble Connecting to the app store on my fire tablet This is a new tablet I have installed and uninstalled candy crush several times when I closed the app It will not let me connect to the app store l uninstall Clear everything then it works until I close candy crush and it does not work This is been a problem for almost 2 weeks when will it be fixed I cannot keep Installing and uninstall this all the time I lose ever Thank you

  • PummyRaj
    PummyRaj Posts: 44,083
    edited June 10

    Hello @lisaansar🤗 A Warm Welcome to the King Community!

    The issue with the connection to Store on Fire Tablet was reported last week and is being investigated by the game team.

    We do not have an ETA on the fix yet! But, please keep an eye on our main thread for latest updates, where we are compiling all the complaints —> Amazon device not connecting to Store

    Thank you for your patience & understanding!


    If you have any other questions, please type below🍫🍫

  • IsabelGilfillan
    IsabelGilfillan Posts: 3

    Level 1

    I am using an Amazon Tablet version 1.278.1.1 Hope you can help!

  • QueenB
    QueenB Posts: 15,439
    Answer ✓

    Amazon Device Not Connecting to Store? Here's a Quick Fix!

    Hey everyone!

    If you're still having trouble connecting to the store on your Amazon device, try restarting your device a few times. This simple troubleshooting step should resolve the issue.

    Thanks for your patience, and happy crushing!

  • lisaansar
    lisaansar Posts: 4

    Level 1

    I have tried everything To try to connect to the store turn it off turning it on installing uninstalling it just will not work when are you gonna get this issue fixed

  • Deb8227
    Deb8227 Posts: 8

    Level 2

    After I downloaded the update from a few days ago, it worked. But today it is not working. Same issue.

  • oregoncindy
    oregoncindy Posts: 3

    Level 1

    Have tried restarting device and it did not help. I reinstalled the app and it worked for awhile but it did not last long!

Hey! Would you like to give us your opinion?