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I get the spinning wheel to connect to store. I've rebooted, forced stop, signed out. Can't spend any money! Help
Hey everyone!
If you're still having trouble connecting to the store on your Amazon device, try restarting your device a few times. This simple troubleshooting step should resolve the issue.
Thanks for your patience, and happy crushing!
Hi Sophie2129 and marlon_mccormick1,
Thank you for letting us know about the issues you're experiencing with connecting to the store on your Kindle devices. It appears there might be a specific problem with Kindle devices that we’ve reported to the studio, and it's currently being investigated.
We appreciate your patience while we work on resolving this. If you have any other questions or need further assistance, feel free to reach out.
Thanks for your understanding!
Still having this problem. First appeared to not connect to the App store on June 6 and still have no connection on June 11.
Have tried restarting device and it did not help. I reinstalled the app and it worked for awhile but it did not last long!
After I downloaded the update from a few days ago, it worked. But today it is not working. Same issue.
I have tried everything To try to connect to the store turn it off turning it on installing uninstalling it just will not work when are you gonna get this issue fixed
I am using an Amazon Tablet version 1.278.1.1 Hope you can help!
Hello @lisaansar🤗 A Warm Welcome to the King Community!
The issue with the connection to Store on Fire Tablet was reported last week and is being investigated by the game team.
We do not have an ETA on the fix yet! But, please keep an eye on our main thread for latest updates, where we are compiling all the complaints —> Amazon device not connecting to Store
Thank you for your patience & understanding!
If you have any other questions, please type below🍫🍫
I I am having trouble Connecting to the app store on my fire tablet This is a new tablet I have installed and uninstalled candy crush several times when I closed the app It will not let me connect to the app store l uninstall Clear everything then it works until I close candy crush and it does not work This is been a problem for almost 2 weeks when will it be fixed I cannot keep Installing and uninstall this all the time I lose ever Thank you
When are you going to fix this it will not connect to the app store this is a new tablet and it still will not connect
When are they going to fix this I reset and even got a new fire tablet and it is still not working on the new tablet
Yes - thanks!
They fixed the spinning wheel on my Kindle!! Thanks
This is very frustrating.
Happened to me before. Their comment was basically “oh well” start collecting again. After all these years they should be able to fix that very big issue.
I have not been able to use my gold bars or get into the store for days. I have a felling they will make me reset the game and lose my bars and other collected items.
Hello support. Try this! My Kindle fire said that Candy Crush was last updated May 22. I held my finger on the picture of Candy Crush on the left hand side and it took me to the update screen. I hit update and once finished installing, hit open and played a game. When I lost, it gave me the option to keep on playing. Seems to me that the last update did not work.
Try this! Go to the app store on your Kindle Fire and click on updates. Mine said that Candy Crush was last updated May 22. I held my finger on the picture of Candy Crush on the left and it took me to the update screen. I hit the up date button and it started to install it. Once done I hit open and played a game. When I lost, it gave me the options to keep on playing!!! Hopefully it will continue to work.
Still not working. Fix it will you and give everyone what they lost back.
Still not working!
Yeppers. I uninstalled and reinstalled with no luck. Lost all my lives, boosters, etc. Not happy!
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I cleared my cache, still couldn't connect to app store. Lost all my friends and boosters
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
where’s my 30 gold bars after passing to level 6200 I fill cheated
This is happening a lot. Anyone else?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Boa noite! Gostaria de mostrar minha insatisfação com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porém o jogo fechou de forma repentina, ganhei um brinde por isso, porém perdi o Super Brigadeiro. Gostaria…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
