Amazon device not connecting to store - ❗Update - Restarting your device should help!

IsabelGilfillan · June 5

Keep getting message "Contacting App Store" - cannot access good bars to help with game and not getting adverts anymore - Please help!!

PummyRaj · June 5

https://community.king.com/en/candy-crush-saga/discussion/453499/keep-getting-message-contacting-app-store-cannot-access-my-gold-bars-dont-get-adverts-anymore

Hello @IsabelGilfillan 🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game with the Store!!

Can you please tell me which device you are using? And also, the version of the Candy Crush Saga App you have right now?

To reply back, you can simply type below 🍫🍫

mkfuchs · June 5

I am having the same problem with my Kindle Fire!

slbutts · June 5

Have not been able to access the app store for a few days now. I have uninstalled and reinstalled the game, logged in and out of my account, and I am having this problem over multiple devices so I think the problem is on your end?

PummyRaj · June 5

https://community.king.com/en/candy-crush-saga/discussion/453510/can-not-access-app-store-for-a-few-days-now-i-have-uninstalled-and-reinstalled-the-game-logged-out

Hello @slbutts🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game!

Can you please tell me which devices you are using? And, which version of the App do you have right now?

Please reply by typing below🍫🍫

slbutts · June 5

https://community.king.com/en/candy-crush-saga/discussion/comment/3081548#Comment_3081548

I am using Amazon Fire tablets and I uninstalled and reinstalled the game yesterday from their app store.

slbutts · June 5

I am using Amazon Fire Tablets and uninstalled and reinstalled the game from their app store yesterday.

millicentjane · June 5

My internet is working great but all of a sudden when I lose a game it says "contacting app store" and just spins. Never lets me use my gold.

kiara_wael · June 5

Hi and Welcome to the King Community

Which device are you play ?

PummyRaj · June 5

https://community.king.com/en/candy-crush-saga/discussion/453516/when-i-lose-a-game-it-says-contacting-app-store-and-spins-cant-use-my-gold

Hello @millicentjane🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game!

Which device are you using to play the game? And, how long has been it going on?
Do you have latest App version of Candy Crush Saga?

Please reply by typing below 🍫🍫

Amazon device not connecting to store - ❗Update - Restarting your device should help!

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