⛔ Important Announcement: *Edited: Candy is back online!

Reedross · June 15

I'm playing on desktop with Windows 11 and can't play at all.
I just tried to play on my iPhone and while the game will load, at the end of the game it just spins.
So something is wrong with the game itself, not my computer. Hope that helps!

kiara_wael · June 15

Hi and Welcome to the King Community

Please check this page for more info

https://community.king.com/en/blog/discussion/247422/having-problems-connecting-to-facebook-on-your-device

Snubby_Thorps · June 15

I’m connected to the internet however, I’m unable to link to Facebook or King.com please help

PummyRaj · June 15

https://community.king.com/en/candy-crush-saga/discussion/comment/3091589#Comment_3091589

I think you are right @Reedross🤔

I have just seen at least 5 complaints about having issue while playing with Facebook! Let me check all the complaints once again, so that I can report the issue to our Community Team.

Thank you for your patience & understanding 🙏

kiara_wael · June 15

Hi Thanks for replaying , Some players have problem with Connection Store this day , and has been reported to the game team

ElRaton · June 15

Candy Crush says I'm off line, but I'm connected, what do I do?

kiara_wael · June 15

Hi and Welcome to the King Community

Thank you for reporting , Which device are you play ? Some players have problem with Apps Store this day and Ill pass this feedback to the game team

kiara_wael · June 15

Hi and Welcome to the King Community

Thank you for reporting , Some players have problem with Apps Store and connection this day and Ill pass this feedback to the game team

Aries2020 · June 15

Not SOME ALL OF US EVERYWHERE. so get the King team off their butts, I don't care if it's Saturday. They have made billions off us, they owe us at least to fix their bugs!

Fance · June 15

The issue persists more than one month now. I already did all recommended steps in this support forums to fix this issue but nothing.

What I did:

Reinstall app
Delete app cache
Delete app data
Log out/log in
Restarting device multiple times
Contacting support (just got auto reply with useless information and no possibility to reply)

I'm using FP4 with custom Android 14 (iodeOS). Maybe the issue is microG related or has something to do with my last Android 14 update.

This is my last action before removing the game completely. Thanks for reading.

⛔ Important Announcement: *Edited: Candy is back online!

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