Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

⛔ Important Announcement: *Edited: Candy is back online!

13567…14

Answers

  • Reedross
    Reedross Posts: 24

    Level 3
    edited June 15

    I'm playing on desktop with Windows 11 and can't play at all.
    I just tried to play on my iPhone and while the game will load, at the end of the game it just spins.
    So something is wrong with the game itself, not my computer. Hope that helps!

  • kiara_wael
    kiara_wael Posts: 157,001
    edited June 15

    Hi and Welcome to the King Community

    Please check this page for more info

    https://community.king.com/en/blog/discussion/247422/having-problems-connecting-to-facebook-on-your-device

  • Snubby_Thorps
    Snubby_Thorps Posts: 2

    Level 1

    I’m connected to the internet however, I’m unable to link to Facebook or King.com please help

  • PummyRaj
    PummyRaj Posts: 44,082
    edited June 15
    https://community.king.com/en/candy-crush-saga/discussion/comment/3091589#Comment_3091589

    I think you are right @Reedross🤔

    I have just seen at least 5 complaints about having issue while playing with Facebook! Let me check all the complaints once again, so that I can report the issue to our Community Team.

    Thank you for your patience & understanding 🙏

  • kiara_wael
    kiara_wael Posts: 157,001
    edited June 15

    Hi Thanks for replaying , Some players have problem with Connection Store this day , and has been reported to the game team

  • ElRaton
    ElRaton Posts: 1

    Level 1

    Candy Crush says I'm off line, but I'm connected, what do I do?

  • kiara_wael
    kiara_wael Posts: 157,001
    edited June 15

    Hi and Welcome to the King Community

    Thank you for reporting , Which device are you play ? Some players have problem with Apps Store this day and Ill pass this feedback to the game team


  • kiara_wael
    kiara_wael Posts: 157,001
    edited June 15

    Hi and Welcome to the King Community

    Thank you for reporting , Some players have problem with Apps Store and connection this day and Ill pass this feedback to the game team


  • Aries2020
    Aries2020 Posts: 246
    edited June 15

    Not SOME ALL OF US EVERYWHERE. so get the King team off their butts, I don't care if it's Saturday. They have made billions off us, they owe us at least to fix their bugs!

  • Fance
    Fance Posts: 14

    Level 2
    edited June 15

    The issue persists more than one month now. I already did all recommended steps in this support forums to fix this issue but nothing.

    What I did:

    • Reinstall app
    • Delete app cache
    • Delete app data
    • Log out/log in
    • Restarting device multiple times
    • Contacting support (just got auto reply with useless information and no possibility to reply)

    I'm using FP4 with custom Android 14 (iodeOS). Maybe the issue is microG related or has something to do with my last Android 14 update.

    This is my last action before removing the game completely. Thanks for reading.

Hey! Would you like to give us your opinion?

Categories