I won "Gift Card Galore" but no gift card?

Hi @QueenB

I have finally found a way to reach support online and I submitted a question (I hope it will open a ticket). I have just received the generic "we have received your message" email from support.

Thanks for getting us here, hope this issue gets resolved soon and people get their promised gift card

Thank You! You are correct, support seems to be looking at this issue now and crossing fingers, hopefully this issue is going to be resolved for players soon.

Thank you @QueenB you really are an advocate for us! Much appreciate you!

In case anyone else is getting their gift card in email now, here is an article on how to redeem the gift card into your play account: https://community.king.com/en/blog/kb/articles/2405-gift-cards-faq-candy-crush-saga-and-candy-crush-soda-saga

Credit goes to @kiara_wael Thanks, @kiara_wael !!