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There is an order lock section requiring 90 toffee swirls removed, but only 81 toffee swirls exist on the board. One row of 5 deep, one row of 4 deep toffee. I have uninstalled and reinstalled, still the same. Please help!
Hi everyone and thank you for reporting this level!
We have passed on your feedback to the level designer team who is currently looking into the level. Keep an eye out for any changes made to the level 🙂
this is impossible without 36 more blockers-help!
Comme beaucoup il m'en faut 36 de plus
Pareil pour moi, il m'en faut 36 de plus !
Hello @allkingfish Yes, some players have a faulty version of this level and there is a row with one layer of toffee swirls apparently missing. This has been reported and I think this level may be totally impossible to pass until this gets fixed so please don't waste any boosters on it. Hopefully after the weekend this will get fixed. Please check this thread for more information:
Hi Welcome to the King Community
Can you please share screenshot of your board if someone help you?
Hi and Welcome to the King Community
Thank you for the feedback. This issues has been reported to the game Team
encountered the same issue on my iPhone, I then tried to download latest version of candycrush on my iPad and still the same. I don’t understand how would this would only happen to some players…
15742 impossible without a Tom of boosters of which I have none. Be nicer to us please
my game board looks the same. Cannot figure out how to get the yellow to fall to open the next tier of swirls
I have the same problem. I started having the issue with 9. Now it is up to 36. Guess I won’t be playing until Monday (and I can stop wasting lives and extra boosters).
Same issue here! Screenshots are from two different attempts. One before I updated the app and one afterwards. Still ridiculous. Can't play until they fix this. And I wasted several boosters! I sent a report but wanted to validate your same frustration
Yes! Same issue here!
I have the same problem. In my case I need 36 more!
Hello @solongeh This level has a fault in it for some players and it has been reported. Unfortunately this will not get sorted during the weekend as King take a break over the weekend. I fear there is one layer of toffee swirls missing in some versions of this level and if this is the case it must be impossible for you to pass.
This is where you can read about it:
I clear all the blockers in level 15775 but the game tells me I have 9 left.
Thank you for confirming @bmatsui🤗
I have reported it to our Community In-charge. But, you will have to wait till Monday as our Community In-charge and other Kingsters are off for the weekend.
Thank you for your patience & understanding🙏
yes it looks exactly like that!
Hello @bmatsui and @Debbers234🤗 A Warm Welcome to the King Community!
This level is reported to our Community In-charge! They will be able to take care of it and pass it on to the Game Studio on Monday, after they come back to work.
Just wondering! Is your game board like this?
** Sharing screenshot posted by another player @squiglego2000
Please reply back by typing below🍫🍫
Yes, I am also having this problem.
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Thank you for reporting , Which device are you play ?
I use an Iphone 11, IOS 17.5.1
Hello @squiglego2000 Welcome to the community!
I have checked out this level in my game and once you have got rid of the skulls, collected the keys and got the three yellow candies, another two rows of toffee swirls open up, as shown in my screenshot.
It's a hard task, but possible. Good luck!
Thank you for the responses, above is what I am seeing.
After clearing the skulls and keys, you can see the second row of toffees is missing the fifth tier giving me only 81 toffees to try and remove the order lock to let the yellow candy fall. So would I be forced to use lollipop hammers to remove the yellow candies?
deleted see below
Thank you for posting that screenshot which makes it clear that your version of this level has indeed one layer of toffee swirls missing. As you can see from my screenshot I have five layers of toffee on both of the top two rows, so I cannot understand why you don't! Please could someone look into this? @PummyRaj @QueenB ?
(Yes, I did use lollipops to destroy the yellow candies in my post above, as I was trying to see what the 3 yellow would unlock, but of course you are right @squiglego2000 that this cannot be how the level is intended to be played! )
I will report, Christine🙏
You have to clear 90 blockers before the yellow candy will fall. I clear all 90 but it says I have 9 more. But there are no blockers left. And the yellow candy won't fall.
Can you help me?
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…