⛔ Error Connecting to App Store - Under investigation!

Ajane · July 2

Playing with my tablet is anything alright. But with my smartphone, I cannot use my life. Connection to play store don't work anymore.i installed new. Startet mobile new. Nothing changed.

kiara_wael · July 2

Hi and Welcome to the King Community

This issues has been reported to the game team in the meantime , Please check this step here

Check Internet Connection: Ensure you have a stable internet connection.
Restart the Game: Sometimes, restarting the game can resolve connection issues.
Update the Game: Ensure the game is updated to the latest version.
Clear Cache (Android):
1. Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
Reinstall the Game: Try uninstalling and reinstalling the game. Progress is saved if connected to a King or Facebook account.
Contact Support: Follow the steps mentioned above.

kiara_wael · July 2

Hi and Welcome to the King Community

This issues has been reported to the game team in the meantime , Please check this step here

Check Internet Connection: Ensure you have a stable internet connection.
Restart the Game: Sometimes, restarting the game can resolve connection issues.
Update the Game: Ensure the game is updated to the latest version.
Clear Cache (Android):
1. Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
Reinstall the Game: Try uninstalling and reinstalling the game. Progress is saved if connected to a King or Facebook account.
Contact Support: Follow the steps mentioned above.

kiara_wael · July 2

Hi and Welcome to the King Community

This issues has been reported to the game team in the meantime , Please check this step here

Check Internet Connection: Ensure you have a stable internet connection.
Restart the Game: Sometimes, restarting the game can resolve connection issues.
Update the Game: Ensure the game is updated to the latest version.
Clear Cache (Android):
1. Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
Reinstall the Game: Try uninstalling and reinstalling the game. Progress is saved if connected to a King or Facebook account.
Contact Support: Follow the steps mentioned above.

kiara_wael · July 2

Hi and Welcome to the King Community

This issues has been reported to the game team in the meantime , Please check this step here

Check Internet Connection: Ensure you have a stable internet connection.
Restart the Game: Sometimes, restarting the game can resolve connection issues.
Update the Game: Ensure the game is updated to the latest version.
Clear Cache (Android):
1. Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
Reinstall the Game: Try uninstalling and reinstalling the game. Progress is saved if connected to a King or Facebook account.
Contact Support: Follow the steps mentioned above.