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🌶️🍬 Hot & Sweet right now in Candy Crush Saga!

🎬️ Video ads disappearing or not available

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Answers

  • Majoeve42
    Majoeve42 Posts: 3

    Level 1
    edited July 5

    I am 82 years old and do not speak English, but I speak Dutch.  If you can explain to me how I can play with advertising and boosters again, you will make me happy.  I would also like to start over, it's about the game that is good for my head.

    Flag · 1Helpful Sweet Love Haha
  • Majoeve42
    Majoeve42 Posts: 3

    Level 1
    edited July 5

    Ik vind dit een slechte zaak en had dit niet verwacht van jullie. I am 82 years old and do not speak English, but I speak Dutch. If you can explain to me how I can play with advertising and boosters again, you will make me happy. I would also like to start over, it's about the game that is good for my head.

    Flag · 1Helpful Sweet Love Haha
  • ohmvinayaka
    ohmvinayaka Posts: 1

    Level 1

    add is not comming

    Flag · 1Helpful Sweet Love Haha
  • kiara_wael
    kiara_wael Posts: 155,911
    edited July 5

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

    Flag · 2Helpful Sweet Love Haha
  • Eriki02
    Eriki02 Posts: 5

    Level 2

    hello! I've been playing for several years, and it's very sad that the ads disappeared, it doesn't give me new lives, new steps, no daily help, nothing. I think I finished it, and every day was fun.

    Flag · 1Helpful Sweet Love Haha
  • shroukhamdy
    shroukhamdy Posts: 1

    Level 1

    How can i see adverts again in my game?

    Flag · 1Helpful Sweet Love Haha
  • Nikolaos_Prodromidis
    Nikolaos_Prodromidis Posts: 6,340
    edited July 5

    Hi @shroukhamdy and welcome to the Community!

    Ads is a feature that is not available to all players and also if available not for all the time, it is one of the features that "come and go"!

    So, you have not available the ads now, but it is possible to return back sooner or later!

    I can say that you are lucky, because I had never ads in Candy Crush Saga, but I have lately in Soda!

    Flag · 3Helpful Sweet Love Haha
  • Slax
    Slax Posts: 1

    Level 1

    I used to b able to watch adds for more moves and bonuses. But after signing in I lost them. What happened?

    Flag · 1Helpful Sweet Love Haha
  • kiara_wael
    kiara_wael Posts: 155,911
    edited July 5

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

    Flag · 2Helpful Sweet Love Haha
  • Eriki02
    Eriki02 Posts: 5

    Level 2

    It's outrageous that many people have been complaining for days and no meaningful answer has been received as to why the advertisements have stopped, why there is no help, extra steps. Why don't they write what the real problem is!!??? Big big disappointment.

    Flag · 1Helpful Sweet Love Haha

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