Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
⛔ Error Connecting to App Store - Under investigation!
Answers
-
same with me!!Like I didn’t try everything to get connected.But when you try to send lives to your friends it says:It’s not because of you it’s to them!!
1 -
Hi @NeilK, this issue has been going on for 2 weeks now and I found this article. I don't know if you've seen it but maybe you can add your problem to their long list…
All the best and here's hoping they'll resolve this issue soon!
1 -
@Tranterbleu Yes I saw and read that article. It appears that many many people are experiencing the same issues. Yet as much as I contact the King Support Team and list the issues on the Community Chat, no one seems to be able to come up with a solution.
So now we have lots of disgruntled players venting their frustration with no feedback or resolve.Regards - Neil.
3 -
Hi. I too am having the same problems as everyone else. The front screen with the map on is blank and doesn’t show any other players. I get no adverts (which isn’t a bad thing) but also means I get no boosters or bonuses at the beginning or end of each game. As mentioned, I get no option to watch adverts at the end of each game and get extra goes, etc.
I am out of boosters and I’m unable to purchase any more with my gold bars. I am unable to ask friends for extra lives. Nor can I give lives to any friends that request them.
I am unable to save my game as it says I am not connected to Wi-Fi which obviously I am. I have tried connecting to a different Wi-Fi and using data but this makes no difference.
I have tried all the suggestions from the moderators and as you can guess, none of them work. I have reported this to the support team direct with no feedback or help. And I have put the issues on a number of the Community groups. But no one can help. It’s just full of people experiencing the same issues.3 -
I Need to use my gold bar
1 -
مشکل بازی من این است ک در موقع باز کردن بازی ب (بازی های گوگل پلی )وصل نمیشه ام و فروشگاه بازی وصل نمیشه
1 -
It's been a few weeks. When will this be fixed?
1 -
I have not been able to connect to the app store for about a week on the PC Windows 11 or on Kindle Fire HD 10 Generation 13. I will not play new levels unless I have gold bars available and can't access them with this bad connection. My devices are connected to the internet and I have cleared the cache and restarted.
1 -
Im having the same problem. Ive been stuck on 15379 for about a week. I’m sure Ive played the level close to 1000 times. Still not even close. I can’t connect to the store to buy a fiesta booster. There is no hope on this level without boosters.
1 -
just spins forever
1
