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I haven’t been able to login for almost a week, I’ve been playing daily for years :( I’ve tried literally everything that has been suggested by support. HELP
this did not help. I’ve been contacting Facebook and king for a week and nothing is working.
Hello @sarahjoy🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Are you logged into the with Facebook or King account? If you are logged into the game through Facebook, I would suggest you to open Facebook on a browser on your device and contact their Support.
But, if you are logged into the game through King account, it will be better to contact the King Player Support team. You should be able to contact them from your device itself.
Hope everything works out and you will be able to get back into the game!
If you have further questions, please reply by typing below🍫🍫
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
