Why does the candy Royale feature never pay me when I pass levels?

Hi @jtottingham

I do not have the direct answer to your question but have you tried contacting CCS support about this either here or even better via the in-game link? if they cannot solve the problem, you can always make a claim to them, with a screen shot of your winning and gain. I hope you will see this Solved rapidly.

happens to me all the time!