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States there is an error in the connection what do I do or is this the app issues?
Any idea when they will fix it? Thanks for all the help
Thank you for replying back, @Madie_Garcia
Players on Facebook are experiencing this issue. Please wait till the issue is resolved to purchase again in your PC game🙏
I use Google as my browser. My pc is windows 11
Hi Madie🙋♀️
When you said "PC" - are you playing on Facebook browser (Chrome, Edge, etc.,) or the App version downloaded through Microsoft Store?
How do I get my payment to work on my PC?
I cannot access the app store to buy bars on my PC?
What were the items you were supposed to have for "3 days" in the package you bought?
If those are unlimited boosters or lives — these will appear only on the device you purchased the package. Only Gold Bars will be synced on all devices.
Please let me know if you have any other questions🍫🍫
Hello again @Madie_Garcia🙋♀️
Are you using 3 devices to play the game? If you were able to make the purchase on your phone, which device was it that you could not connect to App store?
Just to reassure you… you do not have any internet connection issue! Because, you are here and posting your question as well as replying to previous comments. To be on this Community, we need strong internet connection.
Hi Madie @Madie_Garcia🤗 A Warm Welcome back to the King Community!
@King3107 is not a King employee. Please do not follow their suggestion to reinstall your game. It will not resolve any issue and by reinstalling the game, you will lose all your saved boosters and stored lives
You will find King employees' posts in "Blue" background.
Hello @King3107
Please do not suggest players to reinstall their game!
You are not a King employee and you do not have any authority to instruct the players to reinstall their game!! Who will bear the consequences that players experience because of the reinstallation?
If you want to help, please attend to the posts you know for sure! Otherwise, just leave those posts to us!
Thank you for understanding🙏
I went on my phone and was able to access the app and purchase the gold bars for $79.99 which give me 500 bars plus other and 3 days so I went to my pc and log in and it shows the bars but not the 3 days?
My internet is working fine no issues with anything else except this. How do I uninstall and reinstall the game.
thanks
Hello @Madie_Garcia, this is your internet stability issues and the game will be connected with the store once your internet issues fixed. Still if you feel that the game is not running smoothly then you can uninstall and reinstall the game but make sure you know your login details so that you can restore your previous game level and other benefits if you have any.
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I am not receiving my rewards
How to establish free bars and other
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
This is happening a lot. Anyone else?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
