⛔ Error Connecting to App Store - Under investigation!

Tranterbleu · August 23

Mine still isn't working either. 😔

Tranterbleu · August 26

https://community.king.com/en/candy-crush-saga/discussion/comment/3137308#Comment_3137308

Hi @QueenB, I find the Help Centre isn't helpful. I'm still trying to get the 30 gold bars that I won in a contest here and all we've been doing these last couple of days is sending the same e-mails to each other! I won't be playing or taking part in any competitions for this game until this issue is fixed. I'm not wasting my time anymore, it takes the fun out of playing Candy Crush Saga.

1607Bihac · August 28

still not working!!!!

tessy1215 · August 31

https://community.king.com/en/candy-crush-saga/discussion/comment/3106085#Comment_3106085

I am having trouble with purchasing, with internet connection

1607Bihac · August 31

still not working connection to App store!!!

SuperMary0 · August 31

Same here, performed all of the above, iphone 14 and now 15 ProMax-emailed support but this is going on at least 8 months. Stuck at 4914. I can play, but cannot continue, purchase, earn bonuses. I cannot use lives or request lives.

Tranterbleu · August 31

https://community.king.com/en/candy-crush-saga/discussion/comment/3147132#Comment_3147132

Hello @SuperMary0 and welcome to the Community. I have the same problem and I play via Windows 10. I've stopped playing this game as I can't save my progress. I hope you have better luck with emailing "Support", they kept me going round in circles! All the best to you, 😉

RBM0417 · September 1

Same here. Wonder if they are really trying to fix the problem - shouldn't take days. Guess I need to find another game to spend my money on!

MarieElizabeth · September 1

September 1, 2024 Since I joined the community I can't connect to buy boosters to get through the game. It is so annoying because you get so far in the game and then you're bounced out of the game and lose your lead

trailmix · September 1

Same issue since late yesterday.

Using a PC on Facebook.

⛔ Error Connecting to App Store - Under investigation!

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