I was supposed to get 10 bonus gold bars twice with a special bonus but didn't.

Question

I didn't get through special bonus which was my spins, a special spinner and 10 gold bars but it didn't give me the gold bars and still took my 10 bars for the bonus. The bonus actually cost me 20 bonus gold bars.

PummyRaj · Accepted Answer

https://community.king.com/en/candy-crush-saga/discussion/466936/i-was-supposed-to-get-10-bonus-gold-bars-twice-with-a-special-bonus-but-didnt

Hello @u777g0d🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue you have experienced in your game!

Are you playing Candy Crush Saga?  I do not know that we have special spinner to receive Gold bars!  Looks like a nice feature🤩

For your missing rewards, I would suggest you to send a complaint to King Player Support team.

(1) If you are playing on Facebook browser on a PC, use this link to send complaint —>

https://soporto.king.com/contact

(2) If you are playing the App version, you can send complaint directly from your game.

* Click on the Pink Cogwheel (Gear icon) located in the top right corner of game map screen;
* Click on the ? icon in Settings window;
* Select on any option and click on it to open it;
* Scroll down all the way and click on "Contact Us";
* Fill the form and send your complaint.

If you have any other questions, please type below🍫🍫