Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
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Answers
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Hello @Arkadiusz3🤗 A Warm Welcome to the King Community!
Ads is a special feature that is sent to only few groups of players at a time and for certain period of time. Few days ago, these groups were shuffled and the players that used to have Ads are not receiving them anymore!
There will be multiple test groups with different tests and variations! I am thinking that both you and your boyfriend belong to 2 different groups. Because of that, the group you are in might not have Ads anymore.
But, no need to be despair! If you have received Ads once, you will receive them again! Just a matter of time. Please make sure to regularly update the game App, there is at least 2 GB free space on your device, and stay active in the game All these will increase your chances to receive the Ads.
If you have any other questions, please type below🍫🍫
