Unable to make purchase

Question

It's been a couple of months since when I'm unable to make any purchase on Candy Crush Saga .

Error is " Couldn't complete your purchase. Check the correct country selected in your Play account "

This is a bug in the game . My Google Play account is working for other apps except for Candy Crush Saga.

I have done everything mentioned in other community chats and it has nit been resolved.

kiara_wael · Answer

Hi and Thanks for reply

This issues has been report it to the game team ,

https://community.king.com/en/candy-crush-saga/discussion/457872/error-connecting-to-app-store-under-investigation

Sangha74 · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/3155056#Comment_3155056

I have done all of the above a few times over the past couple of months .

There seems to be a bug in the game .

I read a few other users having similar issue.

kiara_wael · Answer

Hi and Welcome to the King Community Thank you for the feedback This issues is being investigated , in the meantime Please check this step * Check Internet Connection: Ensure you have a stable internet connection. * Restart the Game: Sometimes, restarting the game can resolve connection issues. * Update the Game: Ensure the game is updated to the latest version Contact Support: Follow the steps mentioned above Please check this page for more info Here