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Baker's Box not working

Straypooch

Straypooch Posts: 17 Level 2

September 13 in Support

BAakers box is collecting spoons, but will not open. Just an icon with a red exclamation. How does this work?

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Answers

PummyRaj Posts: 40,327 Candy Moderator

September 13
https://community.king.com/en/candy-crush-saga/discussion/468033/bakers-box-not-working

Hello @Straypooch 🤗 A Warm Welcome to the King Community!
We have been receiving few complaints about this issue.
Can you please tell me which device you are using? What is your game ID number? So that, I can pass these details to our Community In-charge?

Please reply by typing below 🍫🍫
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Straypooch Posts: 17 Level 2

September 13
I am using Android. Where is the game id located?
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PummyRaj Posts: 40,327 Candy Moderator

September 13
https://community.king.com/en/candy-crush-saga/discussion/comment/3154343#Comment_3154343

Hi @Straypooch 🙋‍♀️
Please click in this Green lettered link to find your Game User ID on mobile devices and the Windows app check here
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Straypooch Posts: 17 Level 2

September 14
Is this message information private or can everyone see it
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PummyRaj Posts: 40,327 Candy Moderator

September 14 edited September 14
https://community.king.com/en/candy-crush-saga/discussion/comment/3154809#Comment_3154809

Hi @Straypooch🙋‍♀️
Since this is a public forum, everybody will see the information we post here.
But, except for King employees, nobody can access our ID numbers! So, you do not need to worry about it👍️
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Straypooch Posts: 17 Level 2

September 14
If I put my ID in this comment box will public see it, or is there somewhere else to send it?
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Straypooch Posts: 17 Level 2

September 14
ID 1725086119
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Straypooch Posts: 17 Level 2

September 15
Baker box still not working, collected over 40 spoons
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Straypooch Posts: 17 Level 2

September 15
Also now the app is freezing repeatedly, shuts down. not my connection.
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PummyRaj Posts: 40,327 Candy Moderator

September 15
https://community.king.com/en/candy-crush-saga/discussion/comment/3155497#Comment_3155497

Hi @Straypooch🙋‍♀️
All the Kingsters are off due to the weekend. Hence, our Community In-charge haven't taken the ID numbers yet! Please wait till tomorrow about this time to get an update🙏
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